Official Kiss 98 Documents

Privacy Policy Kiss 98 – Protecting Your Personal Data

Kiss 98 respects your privacy. This policy clearly explains how we collect, use, store and protect the personal information of our members in Malaysia. We are committed to keeping your data secure and ensuring it is used responsibly.

Updated: 1 January 2026

Our Commitment to Your Privacy

Six core principles that guide how Kiss 98 handles the personal information of Malaysian members.

256-bit SSL Encryption

All data transmitted between your device and Kiss 98 servers is protected by bank-grade 256-bit SSL encryption. Your personal information and financial transactions cannot be intercepted or read by unauthorised parties.

No Data Sales

Kiss 98 has never, and will never, sell, rent, or share your personal information with third parties for marketing purposes without your explicit consent. Your data is not a commodity — it is entrusted to us, and we treat it with the utmost seriousness.

Full Control in Your Hands

You have the right to access, correct, download, or request deletion of your personal data at any time. Contact our team and we will process your request within 14 business days.

Secure Data Storage

Your personal data is stored on servers protected by strict access controls, multi-layered firewalls, and 24/7 security monitoring. Internal access to member data is restricted to authorised personnel only.

Malaysia PDPA Compliance

The Kiss 98 Privacy Policy is formulated in accordance with the principles of Malaysia's Personal Data Protection Act 2010 (PDPA). We ensure that the collection and processing of your data complies with all applicable legal requirements.

Immediate Breach Notification

In the event of a data security breach that may affect your information, Kiss 98 is committed to notifying affected members within 72 hours and taking immediate remedial action.

Kiss 98 takes your privacy seriously. This policy explains our privacy practices in a transparent and comprehensive manner. By using our platform, you agree to the collection and use of information as described herein.

01 Introduction and Scope of the Privacy Policy

This Privacy Policy ("Policy") is published by Kiss 98 ("We", "Platform", or "Company") and applies to all users of the kiss98.click platform, including website visitors, registered members, and any individuals who interact with our services.

This Policy describes the types of personal information we collect, how we use it, who we share it with, and the rights you hold regarding your personal data. We are committed to protecting your privacy in accordance with the principles of Malaysia's Personal Data Protection Act 2010 (PDPA).

This Privacy Policy should be read in conjunction with Terms & Conditions and Responsible Gaming Policy which together form the framework of your agreement with Kiss 98.

Note: If you do not agree with any part of this Privacy Policy, please discontinue your use of the Kiss 98 platform and contact us to close your account. Continued use of our platform constitutes acceptance of the terms of this policy.

02 Personal Information We Collect

Kiss 98 collects your personal information through various means — directly from you during registration and platform use, and automatically through standard tracking technologies. Below is a summary of the data categories we collect:

Data Category Example Information Collection Method
Identity Full name, date of birth, identification card number Registration form, KYC verification
Contact Email address, mobile phone number Registration form, account profile
Financial Bank account number, e-wallet details (TnG, GrabPay, Boost) Deposit/withdrawal process
Transactions RM deposit and withdrawal history, betting records Platform activity automatically
Technical IP address, device type, web browser, operating system Server logs, cookies, similar technologies
Usage Pages visited, games played, session duration Automatic platform analytics
Communications Support chat records, emails, feedback Interactions with the support team

Data You Provide Voluntarily

This includes all information you provide when registering an account, updating your profile, making deposits or withdrawals, or contacting our customer support. You are responsible for ensuring that all information provided is accurate and up to date.

Automatically Collected Data

When you use the Kiss 98 platform, our systems automatically record technical information such as your IP address, browser type, pages accessed and session duration. This data is used solely for security purposes, fraud detection and platform performance improvements.

03 How We Use Your Personal Data

Kiss 98 uses your personal information only for legitimate and necessary purposes. We will not process your data beyond the scope outlined below:

  • Account management: Creating, maintaining, and managing your member account, including mandatory identity verification (KYC).
  • Transaction processing: Processing MYR deposits via DuitNow, FPX, Touch 'n Go eWallet, GrabPay, Boost and ShopeePay, as well as withdrawals to your local bank account.
  • Security and fraud prevention: Identifying and investigating suspicious activity, multi-account usage and any attempted fraud.
  • Service communications: Sending transaction notifications, policy updates, security alerts, and responses to customer support enquiries.
  • Marketing communications: Sending information about the latest promotions, bonuses, and offers – only where you have consented to receive such communications and subject to your right to unsubscribe at any time.
  • Legal compliance: Fulfilling legal obligations, anti-money laundering (AML) regulations, and directives from relevant authorities.
  • Platform improvements: Analysing usage patterns in aggregate, non-identifiable form to improve the design, performance and user experience of the Kiss 98 platform.
Lawful Basis for Processing: Every use of your data is underpinned by a valid legal basis — whether for the performance of a contract, compliance with a legal obligation, our legitimate interests that do not override your rights, or your explicit consent.

04 Sharing Data with Third Parties

Kiss 98 does not sell your personal data to any third party. We only share your information in the following limited circumstances:

  • Payment service providers: DuitNow, FPX, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay and banking institutions (Maybank, CIMB and others) receive the transaction data required to process your payments. All these providers are subject to strict data protection agreements.
  • Game software providers: Our gaming partners may receive minimal game session data for technical integration purposes and game fairness auditing.
  • Technical service providers: Companies providing hosting, cybersecurity, and platform analytics services that operate under strict confidentiality agreements with us.
  • Authorities and regulatory bodies: When required by law, court order or direction from a lawful authority in Malaysia.
  • Fraud investigation: Fraud prevention agencies or law enforcement authorities where there are reasonable grounds to suspect fraudulent activity or financial crime.

In all instances of data sharing, we ensure that only the minimum necessary information is shared, and that recipients are bound by confidentiality and data protection obligations equivalent to our own standards.

05 Data Retention Period

Kiss 98 retains your personal data only for as long as necessary for the purposes outlined in this Policy, or as required by Malaysian law. The following serves as a guide to our retention periods:

Data Category Retention Period Reason
Identity & account data Throughout the active account period + 7 years AML compliance & legal requirements
Financial transaction records 7 years after transaction Tax law & financial audit
Support communication logs 3 years Dispute resolution
Technical data & server logs 90 days Security & fraud detection
Marketing data (with consent) Until you withdraw your consent Consent basis

Upon expiry of the relevant retention period, your personal data will be securely deleted or anonymised in accordance with established procedures. Anonymised data (where your identity can no longer be identified) may be retained for statistical and analytical purposes without a time limit.

06 Cookie Policy

Kiss 98 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

Cookie Type Purpose Can Be Disabled?
Mandatory Session & Security Maintaining login session and protecting against CSRF attacks No – required for core functionality
Mandatory Preferences Saving your language preference and display settings No – required for a good experience
Preferences Analytics Understanding platform usage patterns in aggregate without identifying individuals Yes – can be disabled in browser settings
Preferences Functional Remembering your game preferences and display settings Yes – can be disabled, though certain features may be affected

You can manage or delete cookies through your web browser settings at any time. Please note that disabling mandatory cookies may affect the functionality of the Kiss 98 platform and your gaming experience.

07 Your Rights Regarding Personal Data

As a Kiss 98 member and data subject, you hold the following rights regarding your personal information. We are committed to making it easy for you to exercise these rights:

Right to Access

Request a copy of all personal data we hold about you in a readily accessible format.

Right to Rectification

Request correction of any inaccurate or incomplete data in our records.

Right to Erasure

Request the deletion of your data, subject to applicable legal retention obligations.

Right to Object

Object to the processing of your data for direct marketing purposes at any time.

Right to Portability

Receive your data in a structured, machine-readable format for transfer to another platform.

Restriction Rights

Request a restriction on the processing of your data while we review its accuracy or validity.

To exercise any of the above rights, please submit a written request to support@kiss98.click with the subject line "Personal Data Rights Request". We will process your request within 14 working days. Identity verification may be required before processing.

08 Data Security Measures

Kiss 98 continually invests in security infrastructure to protect your personal data from unauthorised access, loss, alteration, or disclosure. The technical and organisational measures we implement include:

  • End-to-end encryption: All communications between your device and our servers are protected by TLS 1.3 with AES-256 encryption.
  • Two-factor authentication (2FA): Available and recommended for all Kiss 98 member accounts as an additional layer of protection.
  • 24/7 security monitoring: Our security team monitors for suspicious activity around the clock using automated anomaly detection systems.
  • Internal access controls: Our staff may only access member data on a need-to-know basis, with all access logged and audited.
  • Regular penetration testing: We conduct regular security testing by independent third-party experts to identify and address vulnerabilities.
  • Secure data backups: Data is backed up regularly to secure, isolated locations to ensure continuity of service.

While we take all reasonable precautions, no security system is entirely foolproof. You also play a role in protecting your account by using a strong password, not sharing your login credentials, and promptly reporting any suspicious activity to us.

09 Links to Third-Party Websites

The Kiss 98 platform may from time to time contain links to third-party websites or services. This Privacy Policy applies solely to the Kiss 98 platform.

Kiss 98 is not responsible for the privacy practices or content of any third-party websites you may access through links on our platform. We encourage you to read the privacy policy of each website you visit separately.

Payment providers such as Touch 'n Go eWallet, GrabPay, Boost, ShopeePay and banking institutions have their own privacy policies governing how they handle your data during transaction processing. Please review the privacy policy of your preferred payment provider for further details.

10 Children's Privacy and Age Restrictions

Kiss 98 services are strictly intended for individuals aged 18 and above. We do not knowingly collect or process personal data from children or minors.

If we discover that personal data of a minor has been collected without valid parental or guardian consent, we will take immediate steps to delete that data and close the associated account.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at support@kiss98.click so that we may take the appropriate action.

11 Amendments to This Privacy Policy

Kiss 98 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements or the technologies we use.

When material changes are made to this Policy, we will notify you via:

  • A prominent notice displayed on the kiss98.click homepage.
  • A notification email sent to your registered email address.
  • An in-platform notification upon your next login.

The "Updated" date at the top of this page indicates when this Policy was last reviewed. Your continued use of the kiss 98 platform after any changes take effect will be considered your acceptance of the latest version of this Privacy Policy.

Current Version: This Privacy Policy is effective as of 1 January 2026 and supersedes all previous versions. In the event of any conflict between the Malay-language version and any translation, the Malay-language version shall prevail.

12 Contact Us for Privacy Enquiries

If you have any questions, concerns or requests regarding this Privacy Policy or the way we handle your personal data, please contact our Data Privacy Officer:

Email
support@kiss98.click
Response within 14 business days
Live Chat
Available 24/7
In Bahasa Melayu

For formal complaints relating to personal data protection that cannot be resolved through our support channels, you have the right to refer your complaint to the Department of Personal Data Protection Malaysia (JPDP), the regulatory body for PDPA in Malaysia.

Your Data Is Safe With Us

Play with Peace of Mind at Kiss 98 – Your Privacy, Protected

Over 500,000 Malaysian members trust Kiss 98 — not just for the excitement of our games, but because we take their security and privacy seriously. Register today and enjoy a safe, fair, and fun gaming experience.

For players aged 18 and above only. Please play responsibly.

Bahasa Melayu